Oracle White Paper Series

7/31/2013

Experiences are about turning hard data into strategy and then executing the plan seamlessly across the organization and sales channels.

It’s in anticipation of the continued evolution of retailing that Oracle developed the vision for your Experience Platform, a complete cross channel retail practice comprised of hardware and software and engineered to help retailers successfully navigate the challenges of today and those we’ll face in the future.

Actionable insights, optimized operations, and connected interactions: these are the three central pillars of your Experience Platform.


Optimized Operations
Learn how to meet customer expectations through optimized operations to increase revenues, decrease expenses and improve asset utilization.

Your Experience Platform—Gain Actionable Insight
What sets the best retailers apart is their ability to align business processes that enable a truly differentiated customer experience. It’s about creating connected internal and external interactions that put the customer at the center of your decision making—from planning to execution—on a single enterprise platform. Using technology to align roles and connect the cross-channel working environment of retail executives, merchandisers, planners, store associates, and more. We call this your experience platform. Learn more about how to deliver on your brand promise while driving profitable growth.

Your Experience Platform—Connected Interactions
To drive profitable ongoing growth, retailers must provide the superior experiences consumers are demanding – and align them with smarter internal decisions and processes – in order to market, interact and transact consistently across multiple touchpoints, whether the consumer ins online, on the go, or in the store. This white paper explores what it means to put the customer at the center of your org chart.

Oracle is ready to help your business achieve even greater retail success. We hope you find this information timely and insightful.
 
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