Saks expands VIP program with omnichannel experiencesSaks is taking its invite-only loyalty program beyond its digital roots. Men’s Wearhouse offers tech-enabled mirrors, digital planning toolMen’s Wearhouse is using augmented reality and artificial intelligence to help customers select the right products. Barnes & Noble plans over 30 new stores; offers two-tier loyalty program Barnes & Noble is responding to what it calls a resurgence in sales with store construction and a redesigned loyalty offering. Buybuy Baby revamps registry A leading specialty baby products omnichannel retailer is expanding the offerings it includes as part of its customer registry. La-Z-Boy drives growth with enterprise data A furniture brand is supporting a brand reinvigoration effort by enabling the sharing of information across the company. Road Runner Sports recognizes high-value shoppers with digital signs A specialty fitness shoe retailer is personalizing the in-store experience for select customers with a digital signage solution. Online marketplace Mercari pilots ChatGPT-based customer service bot Mercari is beta testing a conversational shopping assistant equipped with a next-gen artificial intelligence solution. Customers rate traditional chatbots vs. ChatGPT assistants Not all artificial intelligence (AI)-based customer service chatbots are created equal. Giant Eagle relaunches print circular with omnichannel upgrade Cleveland-area Giant Eagle customers will be the first to receive a new print circular with extra mobile-enabled features. Staples Canada automates email promotions Staples Canada is aligning its email marketing efforts with offers made on its e-commerce site. First Previous 95 96 97 98 99 Next Last
