Earth Month 2023: Three notable retail sustainability effortsAs we observe Earth Month, it’s worth recognizing a few retailers taking a “green” approach to their business. Instacart offers training program for CPG brand partnersInstacart is taking its advertisers to school. Fashion brand Valentino incorporates AI into customer chat Valentino is allowing customers to communicate with everyday language via its app. Saks expands VIP program with omnichannel experiences Saks is taking its invite-only loyalty program beyond its digital roots. Men’s Wearhouse offers tech-enabled mirrors, digital planning tool Men’s Wearhouse is using augmented reality and artificial intelligence to help customers select the right products. Barnes & Noble plans over 30 new stores; offers two-tier loyalty program Barnes & Noble is responding to what it calls a resurgence in sales with store construction and a redesigned loyalty offering. Buybuy Baby revamps registry A leading specialty baby products omnichannel retailer is expanding the offerings it includes as part of its customer registry. La-Z-Boy drives growth with enterprise data A furniture brand is supporting a brand reinvigoration effort by enabling the sharing of information across the company. Road Runner Sports recognizes high-value shoppers with digital signs A specialty fitness shoe retailer is personalizing the in-store experience for select customers with a digital signage solution. Online marketplace Mercari pilots ChatGPT-based customer service bot Mercari is beta testing a conversational shopping assistant equipped with a next-gen artificial intelligence solution. First Previous 193 194 195 196 197 Next Last
