Dunkin’ runs to customers with new delivery partner

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Dunkin’ runs to customers with new delivery partner

By Dan Berthiaume - 05/04/2020

A leading coffee retailer is expanding its on-demand delivery options as customers continue placing digital orders during the COVID-19 pandemic.

Dunkin' is now including Uber Eats as an on-demand delivery partner. With this new collaboration, Dunkin' is now available for delivery through Uber Eats at over 1,700 restaurants, with more than 4,000 total locations nationwide to offer the service by the end of May.

Dunkin' delivery with Uber Eats is currently available at select stores across eight states, including California, Florida, Georgia, Illinois, Massachusetts, North Carolina, Ohio, and South Carolina. To place an order, customers can open the Uber Eats website or mobile app, select their nearest Dunkin' location, choose their food and beverages, customize them, and then checkout. 

Customers can also track their order as it's prepared, picked up, and delivered by their Uber driver, who will leave the items at their door for a contactless interaction. Most Dunkin' stores across the country remain open. Dunkin' is currently limiting service to drive-thru, carry-out, and curbside pick-up at select locations, in addition to delivery. 

"We're excited to partner with Uber Eats to give even more guests a convenient way to enjoy their favorite Dunkin' food and beverages, whenever and however they want them, even when staying at home," said Brandy Blackwell, director of new business, delivery & catering, Dunkin' U.S. "We understand that many of our guests are missing their daily Dunkin' routine, and we want them to know we've got their backs by continuing to expand our Dunkin' delivery footprint with Uber Eats in the coming weeks."

"Uber Eats conveniently brings your favorite restaurants right to your front door, which is more important now than ever before," said Janelle Sallenave, head of Uber Eats, U.S. & Canada. "We are so excited to partner with Dunkin' as we continue to help fuel our communities with quick, affordable, and reliable food options."

As part of its efforts to provide food and beverage to customers who prefer not to leave home during the pandemic, Dunkin’ expanded an existing partnership with on-demand delivery platform Grubhub with more than 1,300 stores across the country. https://chainstoreage.com/dunkin-delivers-during-pandemic-more-locations

Dunkin’ has more than 13,100 restaurants in 41 countries worldwide. Uber Eats serves more than 500 cities globally and partner with more than 220,00 restaurants.