CVS upgrades, renames consumer app
"As a company, we are super focused on improving the health care experience," said Tilak Mandadi, executive VP at CVS Health. "The CVS Health app will make it easier for our customers to access and manage their health and care, save time and money, and make informed decisions about their health."
According to CVS, many of these enhancements to the app were underway throughout 2024. The retailer says it will continue adding new app capabilities and features this year, including:
- Access to personalized recommendations and educational content for customers managing chronic health conditions, as well as details on relevant cost savings and copay assistance programs.
- Continued and enhanced integration with Aetna, Caremark and other parts of CVS Health to create a unified experience for consumers.
- New digital offerings and partnerships designed to help consumers find holistic care and support.
"The app is the health concierge and guide for all consumers," said Tony Ambrozie, senior VP and chief digital and technology officer, CVS Health Pharmacy and Consumer Wellness. "With 60 million digital customers, we are excited to continue to innovate and bring best-in-class and first-in-industry capabilities to our customers."
Headquartered in Woonsocket, R.I., CVS Health operated 9,406 CVS Pharmacy stores across the United States as of Jan. 22, 2024.