Consumers to start holiday shopping before November, spend same amount as last year
“Over three-quarters of holiday shoppers continue to say that higher prices are what causes them to spend more for holiday gifts, not having increased discretionary spending,” said Kassi Socha, director analyst of the Gartner Marketing practice. “The effects of high inflation and supply chain issues in the post pandemic economy mean holiday shoppers are still on edge.”
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Convenience and speed are also factors for holiday shoppers. Nearly six-in-10 (57%) consumers plan to use one or more value-added services during the holiday period, such as Buy Online, Pickup In Store, curbside pickup, same-day delivery or expedited shipping.
“Consumers want the ability to return gifts well outside of the traditional 30 to 60 day window of purchase,” said Socha. “This is particularly true for younger shoppers with over seven out of 10 reporting they would be at least a little persuaded to purchase if offered an extended holiday return policy.”
Gartner’s survey was conducted in July 2024 on 327 U.S. consumers.