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How good is Amazon.com?
Buying online from Amazon.com is a fantastic experience. Between the broad assortment, product reviews, available shipping options, ease of checkout and simple returns process there is a lot to like. It’s why the company’s sales are on fire, profits are beating analysts’ estimates, and the stock has traded above $200 the past month.
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Room for online improvement in BTS
Costco isn’t a retailer that comes to mind for most people when it comes to back-to-school shopping, so it was peculiar to see the company’s name atop a list of the best one-stop shopping destinations.
Nothing against Costco, they sell some awesome stuff, but the company can’t be confused with such true one-stop shopping destinations as Target, Walmart or even office supply stores. Costco topped the list due to a flawed survey conducted by STELLAService, a company that provides customer service ratings for online retailers.