United Parcel Service of America, Inc. (UPS)

Early signs from retailers indicate a hot job market for workers this holiday season.    Despite store closures and consolidation within the industry, retailers are signaling that there might be high demand for seasonal jobs, according to a forecast from global outplacement and executive coaching firm Challenger, Gray & Christmas.   

Mobile e-commerce sales will account for nearly half of all online commerce in just a couple of years.    This was according to “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.” The report, from UPS, is based on input of over 5,189 comScore panelists who made at least two online purchases in a typical three-month period.  

Amazon has lots of ideas about how drones can improve package deliveries, but they also need supportive facilities and operations.    In hopes of getting the ball rolling, the online giant has filed a patent application for “ground-based mobile maintenance facilities for unmanned aerial vehicles.” Simply put, these hubs would be dedicated to accommodating, loading, launching, receiving and maintaining the delivery drones.  

FedEx is giving its customers an early holiday gift — while taking a stab at its rival UPS.   The delivery service announced that it will forego additional surcharges on deliveries this holiday season — unless packages require additional handling, are oversized or unauthorized. FedEx made the decision based on the growing volume of large packages moving through the FedEx Ground network during the holidays.   

In ancient Greek mythology, the Amazon were described as a tribe of man-slaying women warriors. Similarly, today’s Amazon is sometimes described as a slayer – of brick-and-mortar stores – blamed for the demise of multiple retailers. So, it’s interesting that the company has offered to pay $13.7 billion for Whole Foods Market and its brick-and-mortar footprint of more than 460 stores.    

For the first time ever, UPS is going to add a surcharge for orders delivered to homes during peak holiday times.    The surcharges, which apply only to residential deliveries, could boost the buy-online-pickup-in-stores (BOPIS) strategy deployed by many store-based retailers.  The move comes as the shipping giant look to combat its escalating costs, which include increased investments in hiring, in the wake of the shipping boom caused by rising online package volumes.    

More U.S. online shoppers are buying items from international retailers. To compete against these lower prices, U.S brands to step up personalization efforts.  

A new partnership is helping Sur La Table take the term “farm to table” to a new level.   Sur La Table is the go-to source for all things culinary — from cooking tools and kitchen gadgets to tableware. All it was missing was a way to be at their shoppers’ beck and call — and at a moment’s notice — as they prepared a stellar meal.  

UPS is taking steps to improve order accuracy.   A new program called Preload Smart Scan notifies workers if they have placed an item in the wrong delivery vehicle. Historically, these snafus forced drivers to travel miles out of their way to correct the mistakes.