Starbucks Coffee Co.

By Kyle Priest, [email protected]

Pinch yourself: We really do live in a real world where sometimes you just need to touch stuff.

Los Angeles -- Guess Inc. has appointed Chet Kuchinad as chief people officer and Amber Tarshis as senior VP marketing.

Kuchinad joined Guess on Feb. 1. His experience also includes senior executive roles at Nike and Starbucks Coffee Co.

Tarshis joined the company on Feb. 13. She most recently served as chief marketing officer for The Hub TV Network, a joint venture between Discovery Communications and Hasbro.
 

Seattle -- The marriage of brick-and-mortar with mobile e-commerce and the likelihood of more big-box stores moving into urban areas are among the nine trends to watch this year, according to commercial real estate services firm Colliers International.

The trends are detailed in Collier’s annual U.S. Retail Highlights: 2012 Outlook, an in-depth report that chronicles current retail conditions along with the trends that will shape the 2012 retail landscape.
 

New York City -- A retail real estate market report, issued by Savills US retail group, found that, even as recovery remains slow, a few formats are progressing at a faster clip than others.

According to Gerry Mason, head of Savills, the majority of recent and planned retail development is in the grocery-anchored and outlet center category. CBL & Associates and Tanger Outlets are among the most active developers scheduled to break ground in 2012.

Charleston, W.Va. -- Cleveland-based Forest City Enterprises announced that found new upscale women’s retailers have joined the company’s Charleston Town Center property, located in Charleston, W.Va.

White House | Black Market, Coach, Sephora and Francesca’s Collections will open spring 2012. The center will undergo an expansive renovation, incorporating aesthetic updates to both the interior and exterior of the property.

TORONTO — Canadians who need an extra jolt to get through shopping at Target will get some help via Starbucks. Target Canada and Starbucks Coffee Canada have agreed to open Starbucks licensed stores inside most of the 125 to 135 stores that Target plans to open in the region.

Toronto -- Target Canada Co. and Starbucks Coffee Canada announced Wednesday an agreement that will put Starbucks licensed stores inside most of the 125 to 135 stores that Target plans to open in the region.

"Our goal is to bring the true Target brand shopping experience to our Canadian guests, so expanding our relationship with Starbucks as we enter the Canadian marketplace is a natural fit," said John Morioka, senior VP merchandising, Target Canada. There are currently 1,097 Starbucks locations within Target stores in the United States.

Waban, Mass. -- Research results released Tuesday by Temkin Group, which rates the customer experience of 206 large companies across 18 industries, showed that only eight companies deliver excellent customer experience: Sam's Club and Publix led the pack, followed by Starbucks, Subway, Chick-fil-A, Aldi, Winn-Dixie, H.E.B., and credit unions.

According to the 2012 Temkin Experience Ratings, in its second year, 76 companies (37% of the total) earned "poor" or "very poor" ratings.