Starbucks Coffee Co.

Seattle -- Starbucks Coffee Co. announced the continued global expansion of the Starbucks mobile platform with the roll-out of Starbucks app for Android to the United Kingdom and Canada.

In addition, U.S. customers who download or update to the official Starbucks app for Android will be able to experience new enhancements including a widget, PayPal support, PIN code protection, and viewing the My Starbucks Rewards history dashboard.

Sam's Club was among the highest-rated companies for customer service, according to new research from the Temkin Group. Other retailers included Publix, Hy-Vee, H.E.B., ShopRite, Aldi, Giant Eagle and JCPenney.

Other companies earning top marks included Chick-fil-A, credit unions and Starbucks. Meanwhile, companies with the lowest ratings included Charter Communications, Time Warner Cable, Comcast, Citibank, Qwest, Cigna, and Bank of America.

WABAN, Mass. — Publix, Hy-Vee, H.E.B., Sam's Club, ShopRite, Aldi, Giant Eagle and JCPenney were among the highest-rated companies for customer service, according to new research from the Temkin Group.

Other companies earning top marks included Chick-fil-A, credit unions and Starbucks. Meanwhile, companies with the lowest ratings included Charter Communications, Time Warner Cable, Comcast, Citibank, Qwest, Cigna, and Bank of America.

New York -- Starbucks Coffee Co. keeps branching out. After opening its first juice store (Evolution Fresh), the company plans to open a tea store under its Tazo brand in Seattle this fall, Bloomberg reported.

The shop will sell more than 80 varieties of loose-leaf tea, which will be priced by the ounce, the report said. It will also offer pastries, baked goods and packaged chocolates.
 

Garden City, N.Y. -- Starbucks Coffee Co. has appointed Sabre Real Estate Group LLC as its exclusive broker for northern New Jersey.

Sabre’s Scott Sher and Russel Helbling will spearhead the cafe chain’s site search in Bergen, Passaic, Essex, Union and Hudson Counties, where the chain currently has 52 locations.

Seattle -- Starbucks Coffee Co. details its expansion plans for Latin America, including the opening of its first shop in Costa Rica on June 20. The company also said it plans to open "several hundred stores” in Brazil the next five years. (Starbucks has full ownership of its business in Brazil.)

Starbucks and joint-venture partner Alsea expect to add more than 300 new stores in Argentina and Mexico by 2015.

New York -- Staples and Starbucks Coffee Co. have joined a voluntary national initiative to reduce energy consumption. Under the Better Buildings Challenge, companies commit to reducing the energy use in their facilities by at least 20% by 2020, and to post their annual power consumption and information on their conservation projects on a U.S. Department of Energy website.

Staples, with 43 million sq. ft., joined the Better Buildings Challenge with a commitment to reduce energy intensity by 25% by 2020 and reduce its carbon footprint by 50% by 2025.

Bellevue, Wash. -- Coinstar, best known for its Redbox movie rental and its namesake coin-counting kiosks, and Seattle’s Best Coffee, part of Starbucks Coffee Co., have entered into an agreement to roll out Coinstar's new Rubi coffee kiosk in groceries, drug stores and mass merchants. The kiosks will feature a variety of Seattle's Best Coffee beverages.

The rollout will begin this summer, with approximately 500 kiosks expected by the end of the year and thousands of machines in place during the next several years.

Seattle -- Starbucks Coffee Co. is looking to expand its food business. The chain has entered into an agreement to acquire San Francisco-based Bay Bread and its La Boulange bakery brand, as well as to hire its well-known French baker, Pascal Rigo. The cash deal is valued at $100 million.

I’m just back from the retail real estate industry’s annual confab, the International Council of Shopping Centers’ RECon, in Las Vegas. As part of the event, Faith Hope Consolo, chairman, Prudential Douglas Elliman, hosted a panel discussion of retailers at the Women’s Special Industry Group meeting. Here are some of the more notable quotes from the discussion:

Brenda Godfrey, VP global store development, Starbucks Coffee Co.