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Top 10 retailers for customer service
Washington, D.C. -- The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 retailers for excellent customer service selected by shoppers in the seventh annual NRF Foundation/American Express Customers’ Choice survey.
The survey, which asked 9,374 shoppers which retailer provides the best customer service, was conducted by BIGresearch.
According to shoppers, the ten finalists for customer service, in alphabetical order, are: -
Ascena appoints executive VP and COO
Suffern, N.Y. -- Ascena Retail Group announced that John Sullivan has been appointed executive VP and COO.
In this newly created position, Sullivan will be responsible for information technology, distribution, and human resources information systems across all brands. Prior to joining the company, he served as executive VP and CIO for QVC.