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Old Navy, LLC

  • Survey reveals retailers with best customer experience

    Three very different retailers earned the top score in a survey of customer experience.   Ace Hardware, BJ's Wholesale Club, and QVC deliver the best customer experience in the retail industry, according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers.   

  • Former Gymboree CEO to head up Banana Republic

    It’s a homecoming of sorts for Mark Breitbard.     Gap Inc. on Tuesday named Breitbard as president and CEO of its struggling Banana Republic division.       Breitbard served as CEO at The Gymboree Corporation from 2013 until he stepped down in early 2017. From 2010 to 2013, he held leadership positions across Gap North America, where he was instrumental in delivering the product-led resurgence of Gap’s North America business.    

  • Improving Gap delivers good news

    A jolly holiday season helped Gap Inc. post fourth-quarter earnings and sales that beat expectations, leading to speculation that the chain’s turnaround may be starting to take hold.    The nation’s largest apparel retailer reported net income of $220.0 million, or 55 cents per share, up from $214.0 million, or 53 cents per share, last year.   Sales totaled $4.43 billion, up from $4.39 billion and ahead of the $4.41 billion analysts had expected.   

  • Nordstrom Rack doubles down on Manhattan

    Nordstrom announced the second Big Apple location for its off-price division.   Nordstrom Rack will open at Durst Organization's mixed-use building at 855 Sixth Avenue.    The approximately 46,500-sq.-ft. store is scheduled to open in fall 2017. It occupy the first three floors of the newly constructed office/residential tower. The location is on the corner of 31st Street, two blocks from Herald Square.  

  • Gap surprises in January

    Gap Inc. reported higher than expected sales for January and the fourth quarter, fueled by strong increases at Old Navy.    The retailer reported that net sales for the four-week period ended January 28, 2017 increased 2% to $828 million.    Total same-store sales for the month rose 1%, led by a 3% gain in the namesake brand and a 2% increase at Old Navy. The ailing Banana Republic continued to slump, with a 4% decrease.   

  • Clash at Ralph Lauren: CEO to leave

    It doesn’t pay to clash with Ralph Lauren, one of the most iconic names in fashion retailing.      Ralph Lauren Corp. and president and CEO Stefan Larsson have “mutually agreed to part ways,” with Larsson staying on until May 1, 2017, the company said in a statement. Larsson’s departure follows disagreements with Lauren, 77, the company’s founder, executive chairman and chief creative officer. Jane Nielsen, CFO, will head up the business while it hunts for a new CEO.  

  • Children’s apparel retailer on the hunt for a new CEO

    The CEO of embattled Gymboree Corp. is stepping down.    The children’s apparel retailer said that Mark Breitbard will step down as chief executive once a successor has been named. He will assume the role of chairman of the board, effective February 1, 2017.  

  • Surprise — Gap had a happy holiday

    Gap Inc. turned in a positive holiday performance, reversing a string of declines, fueled by strong results from its Old Navy division and improvements by its namesake unit. The apparel giant also boosted its guidance for the year.    Gap’s net sales for the November and December holiday season edged up 1% compared to the year-ago period. Total same-store sales rose 2%.  
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