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Nordstrom

  • Survey: Wealthy shoppers rank Nordstrom as top luxury retailer

    New York -- Shoppers in the United States earning at least $150,000 annually rank Nordstrom highest among luxury retailers, according to a survey by the Luxury Institute.

    According to the 2012 Luxury Consumer Experience Index, which ranks retailers based on customers' evaluations of a brand's store personnel, shopping environment and degree of satisfaction with the total experience, Nordstrom earns the top overall score of 8.41 out of 10.

    Bergdorf Goodman ranked second (8.37), and Barneys New York third (8.23).

  • Where’s the loyalty?

    Has anyone else noticed that more and more consumers seem to be “cross-shopping” than ever before? I’m talking about those people who shop both the high-end luxury retailers and the discount or even dollar stores. I recently read an article that indicated one-quarter of all Nordstrom shoppers also shop at the Dollar Store. And, I started to ask myself if this trend is here to stay.
     

  • Nordstrom marketing exec named chief merchant for HSN

    St. Petersburg, Fla. -- HSN announced Thursday that it has appointed Nordstrom chief marketing officer Anne Martin-Vachon as its new chief merchant.

    Effective May 14, Martin-Vachon’s will assume the position of chief merchandising officer for the multichannel retailer, charged with overseeing HSN's merchandising and planning teams. She will report directly to Mindy Grossman, CEO.

  • Former Nordstrom CMO named chief merchant at HSN

    ST. PETERSBURG, Fla. — HSN has named Anne Martin-Vachon chief merchandising officer, effective May 14. Martin-Vachon will oversee HSN's merchandising and planning teams and report directly to Mindy Grossman, CEO of HSNi.

  • Nordstrom expands e-commerce edge with second investment

    Seattle -- Nordstrom Inc. revealed Thursday that it is leading a $16.4 million investment round in online men’s apparel brand Bonobos. The announcement follows last year’s purchase of online private sale site HauteLook, giving Nordstrom another leg up in the e-commerce arena.

    Nordstrom is selling the Bonobos label's clothing at its stores and online. Bonobos is the largest apparel brand launched on the internet in the United States.

  • First enclosed mall to open in six years officially debuts in Utah

    Bloomfield Hills, Mich. -- Taubman Centers on Thursday announced the opening of City Creek Center in Salt Lake City, Utah. Thousands of visitors attended the grand opening of the only regional shopping center to open in the United States this year. 

    According to the International Council of Shopping Centers, City Creek Center is the first enclosed regional shopping center to open in the United States in six years.

  • Nordstrom introduces free shipping on in-store purchases

    Seattle -- A report by Bloomberg said that Nordstrom Inc. will introduce an ongoing free shipping program for all purchases made at its department stores starting next week.

    The program was unveiled just months after Nordstrom introduced standard free shipping and returns on its online orders. It was the first department store chain to do so.

  • Returns Take the Lead in 2012

    By Ken Burkeen, [email protected]

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