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Microsoft

  • Carl Icahn, EBay trade accusations

    San Jose, Calif. – Billionaire investor Carl Icahn and EBay are engaging in a public war of words that was ignited by an open letter Icahn sent to EBay shareholders on Monday, Feb. 24. In the letter, Icahn accused EBay CEO John Donahoe of ignoring conflicts of interest on its board and called for the company to spin off PayPal.

  • eBay’s damage control following Icahn’s accusations

    eBay and billionaire investor Carl Icahn are engaging in a public war of words that was ignited by an open letter Icahn sent to eBay shareholders Monday, Feb. 24. In the letter, Icahn accused eBay CEO John Donahoe of ignoring conflicts of interest on its board and called for the company to spin off PayPal.

  • Whirlpool bolsters board

    Whirlpool has elected Geraldine "Gerri" Elliott, EVP and chief customer officer at Juniper Networks, to its board of directors.

  • Microsoft adds social listening capabilities to CRM

    The ability to develop actionable insights by listening to social conversations is among several powerful new capabilities that have been added to Microsoft Dynamics CRM portfolio.

    Microsoft introduced a comprehensive set of new marketing and social listening capabilities to its Microsoft Dynamics CRM suite which are designed to help organizations match their customers to the right products and services, engage with them in the right way at the right time and nurture relationships.

  • Microsoft Dynamics CRM update adds new marketing, social functions

    Redmond, Wash. -- Microsoft Corp. has enhanced Microsoft Dynamics CRM by adding a comprehensive set of new marketing, customer care and social listening capabilities to the suite. The new release is expected in the second quarter of 2014.

  • Microsoft in global partnerships to fight cyber crime

    Redmond, Wash. -- Microsoft Corp. announced three new global partnerships Wednesday with the Organization of American States, Europol and FIS to increase cooperation between international law enforcement and the private sector in combating cybercrime and helping build a safer Internet.

  • ShopAdvisor taps new chief data officer

    ShopAdvisor, is a mobile service that reminds consumers of the things they want to buy later on, has named Peter O’Kelly as chief data officer. He will lead the company’s efforts to turn its collection of intent and affinity shopping data into offerings for media providers, marketers and retailers.

  • Real-Time Retailing Turns the Store into the Network

    Ken Morris, principal, Boston Retail Partners, recently took the time to explain how real-time retailing and how the concept of “unified commerce” allows stores themselves to become networks for customer engagement.

    What is real-time retailing, and how does it benefit retailers and their customers?

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