JCPenney Co.

Washington - Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.

The survey, which asked 9,291 shoppers which retailer provides the best customer service, was conducted by BIGresearch. In alphabetical order, the top 10 retailers for customer service are:

• Amazon.com

• J.C. Penney

Nampa, Idaho -- Beachwood, Ohio-based Developers Diversified Realty Corp. said Thursday it has completed construction of the 52,000-sq.-ft. Edwards Nampa Gateway Stadium 12 Theater, now open at the Nampa Gateway Center, a 921,200-sq.-ft. shopping center in Nampa, Idaho.

New York City -- Best Buy has become the latest retailer to offer free shipping for select online orders for the holidays.

The chain said the offer, which is good through Dec. 21, is valid on hundreds of thousands of items, including all CD’s, Blu-Ray and DVD movies, as well as gaming software and accessories.

Other retailers have begun offering free shipping programs to entice shoppers to open their wallets this holiday season, including Wal-Mart Stores, J.C. Penney and Target Corp.

Plano, Texas -- J.C. Penney announced that its new Foundry Big & Tall Supply Co. division will launch a new retail concept catering to the men’s big-and-tall customer. With plans to open 300 stores -- as well as an e-commerce website -- over the next five years, The Foundry Big & Tall Supply Co. will carry an extensive assortment of national men’s brands along with The Foundry Supply Co. private brand merchandise, offering an upscale, one-stop-shop for the big-and-tall customer, J.C. Penney reported.

Plano, Texas -- J.C. Penney reported a better-than-expected increase in third-quarter profit Friday, crediting controlled costs and positive response to its newest exclusive brands, which include Liz Claiborne and MNG by Mango, and its Sephora in-store cosmetic boutiques.

The chain posted a profit of $44 million in the period ended Oct. 30, compared with $27 million a year ago. Total sales increased 0.2% to $4.19 billion, up from $4.18 billion in the third quarter last year. Same-store sales rose 1.9%.