IBM

Keeping up with smarter consumers
By Andy Monshaw, [email protected]

Today's consumers are more informed, influential and decisive than ever before. They demand more from their retailers, both face-to-face and virtually. Those retailers that don’t get it right, risk losing not only their business, but also their endorsement -- with friends, family, and a whole host of online followers. Small to midsize retailers, especially, feel the pressure to find new ways to forge lasting relationships with customers.
IBM software helps Bon-Ton Stores’ website boost holiday sales
Armonk, N.Y. -- IBM on Wednesday announced that the Bon-Ton Stores website and its seven leading brands have experienced a double-digit increase in their online sales using IBM software to advance their online and mobile commerce features.

IBM Coremetrics reports Cyber Monday sales up nearly 20%

New York - Online sales on Cyber Monday surged nearly 20% from last year, according to IBM Coremetrics, which tracks shopper behavior on more than 500 e-commerce sites. Many analysts expected Monday's online shopping will tally more than $1 billion for the first time.
Holiday off to positive start as retailers gear up for Cyber Monday

New York - The holiday shopping season got off to a positive if unspectacular start, according to preliminary results from the Black Friday weekend. The number of people who shopped at stores and online between Thursday and Sunday was up 8.7% to 212 million shoppers, according to a National Retail Federation survey of 4,306 shoppers conducted by BIGresearch. The total amount spent during the four-day weekend reached an estimated $45 billion, with the average spending rising 6.4% to $365.34, the survey showed.
Former Williams-Sonoma chairman dies at 75
Tommy Hilfiger Europe automates payments process with software from Sterling Commerce

Barcelona, Spain -- Tommy Hilfiger Europe has selected an electronic invoicing software from IBM to reduce the cost of cross-border and domestic trading by automating its electronic invoicing processes.
IBM forecasts strong and early holiday for consumer electronics and appliances sales
IBM closes acquisition of Unica
IBM signs on as first corporate sponsor of Retail Orphan Initiative
IBM to acquire Netezza for $1.7 billion

Keeping up with smarter consumers