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Capgemini

  • Achieving customer centricity in multichannel commerce

    By Akhilesh Srivastava, [email protected]
    According to NRF Retail Horizons Benchmark Report, two key initiatives to keep retailers competitive in 2010 were optimization and streamlining of their internal operations to reduce operating costs and improving their customer centricity to win the share of wallet.

  • Achieving customer centricity in multichannel commerce

    By Akhilesh Srivastava, [email protected]
    According to NRF Retail Horizons Benchmark Report, two key initiatives to keep retailers competitive in 2010 were optimization and streamlining of their internal operations to reduce operating costs and improving their customer centricity to win the share of wallet.

  • Customer Growth Partners projects 5.1% retail growth in 2011

    New Canaan, Conn. -- The retail industry will grow by 5.1% in 2011, the strongest growth in four years, according to Customer Growth Partners’ 2011 Forecast and Outlook. The New Canaan, Conn.-based consulting and research firm projects that the industry will create over half a million new jobs in 2010, the most of any employment sector, and that retail sales will reach a record level of almost $2.9 trillion.

  • Customer Growth Partners Forecasts 5.1% Retail Growth in 2011

    The retail industry will grow by 5.1% in 2011, the strongest growth in four years, according to Customer Growth Partners 2011 Forecast and Outlook. The New Canaan, Conn.-based consulting and research firm projects that the industry will create over half a million new jobs in 2011, the most of any employment sector, and that retail sales will reach a record level of almost $2.9 trillion.

  • Salient names senior exec

    Horseheads, N.Y. -- Salient Management Co. said Monday that Paul Osinski has joined the company as senior VP commercial sales, covering the retail, manufacturing, CPG, wholesaling and direct store delivery industries.

    Osinski was previously an independent consultant; before that he spent 23 years with Stamford, Conn.-based private brand sales and marketing company Daymon Worldwide, most recently as senior VP.

    Osinski reports directly to Guy Amisano, Salient chairman and CEO.

  • Who is my eStore manager?

    By Manish Lonial and Akhilesh Srivastava  [email protected], [email protected]

  • Shared Services: The boardroom dilemma

    The recent global economic downturn has left its mark on the retail industry and marketplace. As global companies emerge from the recession, CXOs of various Fortune 1000 companies across the globe representing the consumer-packaged goods, retail, quick service restaurants and other sectors have passionately articulated a common set of needs:  to leverage their scale, to be truly global and to use their information as an asset. These needs have led to an increased interest in a global shared services model.

  • Supervalu to sell supply chain logistics subsidiary

    MINNEAPOLIS - Supervalu announced that it has entered into a stock purchase agreement for the sale of Total Logistic Control (TLC), a wholly owned subsidiary that provides logistics and supply chain management solutions to manage distribution, warehousing and transportation operations for leading food, beverage and consumer packaged goods companies. Subject to closing conditions and regulatory approvals, the sale is expected to close on Dec. 31.

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