Survey: Return policies have strong impact on purchase decisionsThe adoption of stricter return policies by some retailers is turning off shoppers — particularly younger ones. Supply chain executives focus on sustainability, AINew data provides insight into where companies are investing rapidly increasing levels of supply chain funding. How important is sustainability to shoppers? A new survey reveals consumer habits and preferences for environmentally-friendly shopping. Study: Consumers undeterred by stricter policies as returns continue to increase Higher restocking and shipping fees and shorter windows aren’t stopping customers from making returns, which are eating into retailers’ profitability. How retailers benefit from new federal supply chain actions U.S. domestic supply chain operations are poised to receive a boost from the federal government. Consumer expectations for holiday delivery are… Most holiday shoppers are not willing to pay for expedited shipping. How much do retailers use AI in the supply chain? A new survey reveals the level of penetration artificial intelligence (AI) has in different areas of the retail supply chain.