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Abercrombie & Fitch

  • Abercrombie & Fitch swings to Q3 loss on charges, weak sales

    New Albany, Ohio -- Abercrombie & Fitch Co. swung to a loss in its third quarter, dragged down in part by charges related to the shuttering of its 28 freestanding Gilly Hicks stores. But its adjusted profit topped analysts' estimates, even as its sales softened.

  • Abercrombie & Fitch reports weak Q3 sales; will close Gilly Hicks stores

    New Albany, Ohio -- Abercrombie & Fitch reported weak net and comparable store sales and laid out plans to restructure its Gilly Hicks brand as part of a strategic review in advance of releasing its full results for the third quarter of fiscal 2013.

  • Survey: J.Crew.com tops in overall customer service

    New York -- J.Crew ranked No. 1 overall in customer service in September for the third consecutive month, in a monthly survey by StellaService, the independent ratings provider that ranks online retailers according to their customer service. StellaService measures companies monthly across four service areas: phone, email, shipping and returns.

    Here is a look at the top finishers in the four individual categories:

  • Omnichannel exec joins Kurt Salmon

    Management consulting firm Kurt Salmon has named Deanna Emsley as a partner in the firm’s Retail and Consumer Products Group.

    Emsley has nearly 25 years of experience in retail, specializing in planning, forecasting, distribution and omnichannel. She has worked as a consultant and in-house for top-tier brands, including Williams-Sonoma and Abercrombie & Fitch.

  • Coldwater Creek tech exec joins Kurt Salmon

    New York -- Management consulting firm Kurt Salmon appointed Deanna Emsley as a partner in the firm’s retail and consumer products Group.

    Prior to joining Kurt Salmon, Emsley was senior VP of inventory management and corporate strategy for women's clothing and accessories retailer Coldwater Creek, where she was responsible for sales, margin and inventory plans for all channels.

  • Abercrombie & Fitch conducts trade via cloud to support global growth; uses GT Nexus platform

    New York – Abercrombie & Fitch has extended its contract with GT Nexus to expand its cloud supply chain strategy and improve visibility into the movement of orders, payments and goods. The retailer has automated its procure-to-pay process in the cloud using GT Nexus to create a transparent workflow environment for purchase orders, invoices, amendments and settlements.

    Since 2010, Abercrombie & Fitch has used the GT Nexus platform to support international sourcing and supplier collaboration.

  • One Step Forward, Two Steps Back

    An article that recently caught my eye adds more evidence to my growing suspicion (and I know I am far from alone in this) that the near-term to mid-term retail outlook might not be quite as positive as we may have thought just a few months ago. The piece, “Gap Stands out Among Retailers in Tough Quarter,” in Women’s Wear Daily highlighted the sobering second-quarter numbers from a long list of big retail brands. As the title implies, Gap, Inc.

  • Abercrombie & Fitch strengthens supply chain strategy

    Abercrombie & Fitch has extended its contract with GT Nexus to expand its cloud supply chain strategy and improve visibility into the movement of orders, payments and goods. 

    Since 2010, the company has used the GT Nexus platform to support international sourcing and supplier collaboration.

    Abercrombie & Fitch operates 1,053 apparel stores in 20 countries across four unique lifestyle brands: Abercrombie & Fitch, Abercrombie Kids, Hollister Co. and Gilly Hicks. The retailer operates distinct e-commerce sites for each of the four brands. 

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