CVS Health streamlines healthcare call center interactions CVS Health is leveraging Salesforce artificial intelligence technology across the call centers of multiple healthcare businesses. Pacsun, West Marine AI-enable search with intent awarenessA youth-oriented apparel retailer and a marine equipment retailer are leveraging new artificial intelligence search technology from Salesforce and Cimulate. Salesforce: Global online holiday sales near $1.3T, rise 4% in U.S. Online sales during the 2025 holiday season broke records both globally and domestically. Salesforce: Global online holiday sales top $1T by mid-December; U.S. sales up 4% With a week left until Christmas Day, holiday sales are trending upward from last year. How AI, mobile devices and deals helped Cyber Week 2025 break records The 2025 edition of Cyber Week was the most successful yet. Adobe: Cyber Monday digital sales expected to set new record of $14.2B Cyber Monday forecasts indicate it will retain its standing as the biggest single online shopping day of the year. AI, mobile, discounts help drive online Black Friday sales higher Black Friday e-commerce sales rose an impressive amount from last year’s record-setting totals, aided by consumer embrace of some shopping technologies and holiday deals. Salesforce: Cyber Week will break records with $334B in online sales Artificial intelligence and shopping agents are set to make Cyber Week (Nov. 27 – Dec. 1) the most successful yet. Williams-Sonoma deploys AI agents to enhance customer service A leading home products and furnishings retailer is scaling demand for 24/7 personalized customer service with next-gen artificial intelligence. Salesforce: Global online holiday sales to hit record $1.25T Digital holiday sales are expected to soar in 2025, with U.S. growth contributing. 1 2 3 4 5 Next Last
