Three warm customer experience initiatives from a cold winterRetailers have been counteracting the winter chill with solution rollouts that help keep their customer relationships warm and fuzzy. Ikea to expand small store format in 2025Ikea has big plans for new small-format locations in 2025. Instacart supports California schools impacted by wildfires A San Francisco-based grocery technology company is assisting students and teachers affected by wildfires in its home state. Ikea expands integration with assembly services platform Ikea is building out the customer service offered by its Taskrabbit subsidiary. In-game shopping on Roblox takes big step forward with Shopify integration An immersive gaming platform with a large Gen Z fan base is partnering with a Canadian e-commerce platform to allow its brands to sell physical items directly within the game. Ikea streamlines business-to-business payment Ikea U.S. is in a new partnership to eliminate the manual process of traditional invoicing. Retail Technology News: August update Retailers in August 2024 focused technology efforts in areas including robots, enterprise artificial intelligence, and digital shelf labels. Ikea upgrades fulfillment drone fleet After a successful pilot, Ikea will now utilize upgraded AI-powered drones to help manage its inventory. Ikea tailors new e-commerce site for Spanish-speaking customers Ikea U.S. is trying to better serve the needs of Spanish-speaking shoppers online. Ikea pops up in Times Square with innovative billboard Ikea U.S. has taken over New York City’s Times Square with a larger-than-life 3D billboard. 1 2 3 4 5 Next Last
