Cole Haan begins enterprise transformation at the POS
Cole Haan is deploying a new, open enterprise architecture.
The New Hampshire-based footwear and accessories brand, owned by private equity firm Apax Partners, is implementing the microservices-based Aptos One platform. The enterprise solution’s open, composable architecture will enable Cole Haan to quickly roll out new tools and services as needed.
The retailer will also obtain one set of universal enterprise capabilities, which it will make available at all corporate touchpoints. Cole Haan is launching its Aptos One platform implementation with the Aptos One POS solution.
“As part of that, we strive to deliver extraordinary retail experiences,” said Ron Edwards, COO of Cole Haan. “In recent years, what constitutes a great retail experience has changed dramatically. Our investment in Aptos One reflects our commitment to keeping pace with consumers’ evolving expectations. Aptos One gives Cole Haan enterprise-grade point of sale capabilities that are delivered mobile first and cloud native, with highly resilient offline capabilities that give you the confidence of omnichannel transacting anytime and anywhere.”
“Cole Haan’s commitment to high-quality craftsmanship, customer obsession and technological modernization is apparent in everything it does,” said Aptos CEO Pete Sinisgalli. “With Aptos One, Cole Haan will extend its investment in unified commerce to more tightly integrate the customer experience and the enterprise. We’re grateful for our long-standing partnership with this forward-looking retailer.”
Based in Greenland, N.H., Cole Haan operates more than 90 direct-to-consumer stores in the U.S. and Canada, as well as over 300 international store locations and an e-commerce site. The company also sells its products within department stores and specialty retail partners.
Mulberry unifies inventory view with Aptos
Mulberry, a global designer and manufacturer of luxury leather goods, is implementing the Aptos order management system to serve as a centralized omnichannel commerce hub across its stores and e-commerce operation.
As it continues to expand internationally, with customer interactions more often crossing both the digital and physical channels, Mulberry recognized the need to establish a unified view of inventory. The company needed to know whether stock was positioned in stores, distribution centers, or elsewhere in its demand chain.
By obtaining a unified, omnichannel view of stock location, Mulberry increases its ability to meet customer expectations for a seamless experience across all channels, as well as for faster delivery and heightened convenience.