Chewy to launch 'Vet Care' locations throughout 2024
Chewy is diving deeper into pet health.
The online pet retailer has announced its entry into veterinary care with the launch of its first pet health practice. Chewy Vet Health will open in South Florida early next year, with additional locations slated to open throughout 2024. At the locations, services will include routine appointments, urgent care, surgery and more.
“Chewy Vet Care is inspired and designed by a team of veterinary experts to combine personal, patient-centered medicine with the latest technology in an environment where customers will love to take their pets, and care teams will love to practice," said Dr. Benjamin Carter, chief medical officer at Chewy Vet Care. “We are confident we can drive positive change by addressing critical pain points straining the veterinary industry, such as burnout and lack of flexibility, while providing the convenient, transparent and trustworthy access to care that today’s discerning pet parents appreciate.”
The veterinary practices join the company's already existing health offerings, such as pet pharmacy, tele-triage services, and pet-first insurance and wellness plans, Chewy said.
The online retailer added that its Chew Vet Health locations will be “supported by an infrastructure that emphasizes well-being, career advancement, work-life balance and the ability to practice the highest quality of medicine.”
“We partnered with hundreds of veterinarians and customers to design an in-practice and post-visit experience which we believe will be unlike anything in the market, and appreciated by both communities,” said Mita Malhotra, president of Chewy Health. “Our practices contain thoughtfully designed spaces for the comfort and privacy of our customers and care team. Chewy Vet Care will be powered by our proprietary, easy-to-use modern technology, to deliver a seamless and memorable experience, which we have delivered for over a decade in our core businesses. Expanding into veterinary care is the natural next step in Chewy’s evolution and we are excited to bring our customer-forward thinking to our veterinarians and practice team.”
On its website, Chewy offers approximately 111,000 pet products from national and private brands, including pet supplements, food, accessories and more.