Carvana rolls out same-day delivery
Carvana is now offering same-day delivery in two markets.
The omnichannel platform for buying and selling used cars, best-known for the automated car vending machines it offers as a pickup option in some areas, is rolling out same-day delivery for the first time. Previously, Carvana had offered as soon as next-day delivery of vehicles purchased via its website.
Carvana currently offers same-day delivery of online orders in its home state of Arizona, as well as in the Indianapolis market. Carvana plans to roll out its new offering in select markets across its nationwide footprint in the coming months.
All vehicles in Carvana’s national inventory come with a seven-day return policy; as opposed to a traditional test drive. According to Carvana, this ensures customers have the right amount of time to determine if the vehicle fits their needs.
Customers can also sell their current vehicle to Carvana and receive an offer in as little as five minutes, without having to purchase a vehicle. To sell a vehicle, customers enter their vehicle identification number (VIN) or license plate number on Carvana.com, answer a few questions, and then Carvana can pick up the vehicle and pay them as soon as the next day.
Carvana is supporting same-day delivery with its existing infrastructure, including a nationwide network of inspection and reconditioning centers and a logistics fleet, combined with its digitally native purchasing and underwriting process.
“Carvana’s new same day vehicle delivery option is just one example of how we’re constantly evolving to deliver an even better auto retail experience,” says Matt Dundas, Carvana senior director of finance. “Customers have already come to expect the ease, transparency and convenience of online ordering and financing from Carvana. Now, many can also expect same-day delivery speed on thousands of vehicles in their area. It’s now possible to have a vehicle in your driveway before your Amazon order arrives.”
Founded in 2012 and based in Phoenix, Carvana operates locations, including its patented car vending machines, in more than 300 U.S. markets. Car vending machines are located in markets including Utah, Virginia, Nevada, Kentucky, Tennessee, Florida, Maryland, Texas, Ohio, Pennsylvania, Indiana, Illinois, Missouri, North Carolina, Oklahoma, Michigan, and Georgia.