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09/24/2021

Carvana rolls out next-day delivery to two new Missouri markets

Dan Berthiaume
Senior Editor, Technology
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Carvana
Carvana is launching operations in two Missouri metro areas.

An omnichannel platform for buying and selling used cars is adding its sixth and seventh markets in the state of Missouri.

Carvana is now offering as-soon-as next-day touchless home delivery to residents of the Springfield and Joplin, Mo. areas. Customers can shop more than 45,000 used cars for sale; secure auto financing; use a digital car loan calculator; and purchase, trade-in, and schedule as-soon-as-next-day vehicle delivery in as little as five minutes. 

Carvana gives customers a high-definition, 360-degree virtual tour of every vehicle, inside and out. Carvana vehicles have passed a rigorous 150-point inspection, have never been in a reported accident and have no frame damage. Features, imperfections, and updated information about open safety recalls are listed on every car’s vehicle description page.

All 45,000-plus vehicles in Carvana’s national inventory come with a seven-day return policy; as opposed to a traditional test drive. According to Carvana, this ensures customers have the right amount of time to determine if the vehicle fits their needs.

Customers can also sell their current vehicle to Carvana and receive a real offer in as little as five minutes, without having to purchase a vehicle. To sell a vehicle, customers enter their VIN or license plate number on Carvana.com, answering a few questions, and then Carvana can pick up the vehicle and bring them a check, as soon as the next day.

The company recently expanded its presence in the neighboring state of Arkansas. Carvana now provides soon-as next-day touchless home delivery to residents of the Fayetteville and Fort Smith, Ark. metro areas.

Carvana also operates “car vending machines” in 29 locations, including one in Kansas City, Missouri, as well as a “car slot machine” in Las Vegas. The vending machines are designed to offer a fast and convenient pickup option for customers who purchase a vehicle on the Carvana omnichannel platform for buying and selling used cars.

Customers who decide to pick up their car at the vending kiosk are greeted by a customer “advocate.” They receive a commemorative, oversized Carvana coin to insert into the vending machine, which will activate the automated vending process, and then watch their vehicle descending through the glass structure.

Carvana has car vending machines located in states including Michigan, Kentucky, Tennessee, Texas, Florida, Maryland, Arizona, Ohio, Nevada, Pennsylvania, Indiana, Illinois, Missouri, North Carolina, Oklahoma, and California.

“We’ve steadily been increasing our presence in Missouri since launching our first market in the state in 2017, and we are pleased to now offer as-soon-as next-day vehicle delivery to even more customers,” said Ernie Garcia, Carvana founder and CEO. “We are confident Springfield area residents will welcome the ease and convenience of the new way to buy a car. “We look forward to continuing to grow our presence in the area and offering a great selection at great prices, with great customer service.”

Carvana now offers as-soon-as next-day vehicle delivery to customers in 307 cities across the U.S.