Q&A: Deloitte Digital exec on AI and customer personalization Trinadha Kandi, U.S. Retail & Customer Marketing Transformation Leader at Deloitte Digital, provided expert analysis of recent research on customer personalization and artificial intelligence usage. Visa: More holiday shoppers are using AINew data from Visa indicates artificial intelligence is slowly growing in popularity as a tool for holiday shopping. Walmart: Here’s when consumers plan to start holiday shopping New data from Walmart Inc. reveals consumer attitudes and intentions for this holiday shopping season. ThredUp: Secondhand holiday gifts grow in popularity Any stigma around giving or receiving secondhand items for the holidays is receding, reveals a new study. NRF: Holiday sales to top $1T for first time; seasonal hiring steady The National Retail Federation (NRF) expects solid year-over-year growth in holiday sales with seasonal spending reaching a new milestone. Shoppers trust AI - to a point Although artificial intelligence has evolved into an everyday shopping technology, consumers do not fully trust it. RTB House: Consumer trust in Agentic AI grows Agentic artificial intelligence is playing an increasingly important role in how consumers shop. Parents expect to spend more — and take on debt — for back-to-school shopping A large number of parents are willing to go into the red for the children’s back-to-school needs this year. Survey: Authentic brand participation in Pride Month remains important for consumers Pride Month engagement from brands and retailers may be declining – but it still matters to a large portion of consumers. EXCLUSIVE: The most challenging inventory issues are… A new survey identifies several key challenges facing inventory management professionals. EXCLUSIVE: The most popular AI tool for shopping research is… Consumers use a number of advanced artificial intelligence platforms to perform due diligence for purchases, but one stands out from its competitors. Circana: Online, social commerce driving beauty sales Beauty sales are on the rise — particularly in two channels. 1 2 3 4 Next Last
