Workforce Management

Lowe’s Companies Inc. is equipping customers as well as employees with artificial intelligence solutions designed to provide in-depth guidance and information.

Walmart Inc. is spearheading an effort to develop a common taxonomy (language) for businesses to assess and verify skills.

Artificial intelligence, automation and robotics will all play a major role in the supply chain this year.

Deckers Brands is automating key workforce management tasks and supporting management decisions with data.

A new survey reveals that warehouse associates want automation, as long as it is deployed in certain key areas.

Amazon will cease operations of a proprietary messaging service and a shopping app feature widely seen as a competitor to TikTok.

New data from Gartner reveals the productivity gains generative AI is creating among supply chain employees.

The world's largest retailer-owned hardware cooperative is standardizing workforce management workflows.

I recently visited a location of a well-known upscale retailer where associates were too engrossed in their smartphones to look up at shoppers.

NRF 2025: Retail’s Big Show will provide insight into the direction three major trends in retail technology are heading.