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  • Bon-Ton repeats promotion where everyone wins

    The Bon-Ton Stores is back with a popular promotion that increases store traffic, generates sales, saves customers money and benefits the communities where it operates 270 department stores.

  • Online retailers have happy New Year

    All was not quiet on New Year’s Day for online retailers and their customers.

    According to Verizon Retail Index data, broadband traffic attributed to e-commerce shopping activity reached new heights over the New Year’s holiday weekend (Jan. 1-3). E-commerce traffic posted highs of 28%, 32% and 36% respectively above average daily levels on those three days – a similar pattern to the prior year. Notably, Sunday posted the highest activity of the season to date which is consistent with a trend identified by Verizon during the 2014 season.

  • Amazon reports happy holiday for sellers

    Some of the details are vague, but businesses and individuals selling items via Amazon.com experienced a generally successful holiday season.

    According to figures released by Amazon, more than 23 million items were ordered worldwide from sellers on Amazon on Cyber Monday, a more than 40% increase year-over-year. Use of the Amazon Sponsored Products targeted advertising service by sellers grew more than 100%year-over-year worldwide. Clicks on Sponsored Products in the U.S. grew by more than 200% from the previous holiday season.

  • Study: FedEx beats UPS in on-time deliveries

    FedEx on-time performance went up this holiday season while UPS did not fare quite as well.

    According to new data from package tracking provider ShipMatrix Inc., FedEx met its guarantees of one-, two- and three-day holiday deliveries 97.8% of the time in 2015. This marked an improvement from 97.3% in 2014 and 95.4% in 2013.

  • UPS: No holiday break for shipping

    Christmas may have passed, but the holiday shipping surge continues

    According to UPS, the holiday peak shipping season will extend well into the first week of the New Year. On Jan. 6, 2016 (National Returns Day) alone, consumers are expected to ship more than a million packages back to retailers. By the end of the first week of January, UPS expects to deliver more than 5 million return packages, an increase of 500,000 from the 2014-15 holiday returns season.

  • IBM: Holiday shoppers go high-tech

    Retailers just went through an increasingly digital and mobile holiday season.

    According to analysis performed by the IBM Watson business intelligence platform, the average order value for the mobile and desktop shopper combined was $127.49, up 2.5% from 2014 ($124.33).

    Consumers also shopped via their mobile devices in growing numbers. Mobile traffic exceeded desktop, traffic, accounting for 52% of all online traffic. This was a 17% increase in mobile traffic from 2014.

  • Study: Have a happy, mobile New Year

    Mobile purchasing looks set for major growth in 2016.

    According to new projections from Bizrate Insights, a division of Connextiy, based on month-over-month order volume in November 2015, mobile website purchases will increase by as much as 68% from 2015 to 2016. The peak volume during the 2016 holiday season may reach as high as 42%, nearly half of all online orders.

  • Holiday surprise for retailers: Sales look better than expected

    Did a last-minute rush make for stronger holiday sales than many — including the National Retail Federation — had expected?

    That’s the way it looks based on the MasterCard Spending Pulse report, which found that sales (excluding auto and gas) increased 7.9% during the holiday season, led by double-digit gains in e-commerce, women’s apparel and furniture.

    The SpendingPulse report, released on Monday, December 28, looked at U.S. sales trends across cards, cash and checks from Black Friday to Christmas Eve.

  • E-retailers rejoice over Christmas weekend

    The three-day Christmas weekend (Dec. 25 - Dec. 27) showed strong consumer interest in online shopping during and immediately after the holiday.

    According to Verizon Retail Index, broadband traffic attributed to e-commerce shopping activity increased dramatically starting on Christmas Day to 26% above average daily levels, posting a seasonal high of 30% above normal levels by Sunday, Dec. 27.

  • Mobile helps prime Amazon for successful holiday

    Amazon.com had a merry (and prosperous) holiday season, at least according to a limited set of statistics released by the e-tail giant.

    Amazon touted the impact of mobile commerce on its 21st holiday season, reporting that nearly 70% of its customers shopped using a mobile device. However, Amazon did not break that figure down into how many shoppers actually made mobile purchases compared to those who browsed on a mobile device and bought through another channel.

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