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ICSC: In-store visits to surpass online shopping Thanksgiving weekend
A majority of shoppers, 81%, intend to do most of their spending in physical stores during the Thanksgiving holiday weekend (Nov. 24-27). This total increases to 95% when you include consumers who will shop at those same physical retailers’ online channels (omnichannel retailers). These are among the findings of the “2016 Black Friday Consumer Survey” from International Council of Shopping Centers (ICSC). -
Study: Holiday season has a dark side
Retailers had better watch out, as ’tis the season for fraud — especially in an age of omnichannel retail. Omnichannel retailing opens up new avenues for fraudsters — especially during the holidays, according to the “Annual Holiday Fraud Index” from Radial. The study, based on data from hundreds of clients and billions of data elements, reveals Europay, Mastercard, Visa (EMV), cross-border, and digital gift card trends that could put retailers’ bottom lines at risk.

