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  • MasterCard Advisors: Sales mixed in April

    New York City -- Luxury, e-commerce and apparel enjoyed strong growth in April and the restaurant category surpassed last month’s gains, according to MasterCard Advisors SpendingPulse, a macroeconomic report tracking national retail and services sales. Electronics and appliance sales registered declines.

  • Wal-Mart to invest $756 million in Brazil

    New York City -- Wal-Mart Stores said that by the end of the year it will have invested the equivalent of approximately $756 million to expand its operations in Brazil.

    Marcos Samaha, president of Wal-Mart's Brazilian subsidiary, said in a Tuesday statement that 1.2 billion reals ($755 million) will be used to build 80 stores, renovate existing locations and improve logistics.

  • Big Five Q1 income slides 54%

    El Segundo, Calif. -- Big 5 Sporting Goods Corp.’s first-quarter net income fell 54% and missed analysts' expectations because of increased expenses as customer traffic declined.

    The company also gave a second-quarter earnings outlook much lower than Wall Street's view.

    Big 5 reported late Tuesday that it earned $2.8 million for the period ended April 3, down from $5 million a year ago.

  • Forrester survey: 91% of retailers have mobile strategy in place or in development

    Washington, D.C. -- More and more retailers are experimenting with mobile and social initiatives. According to “The State Of Retailing Online 2011: Marketing, Social, and Mobile” report conducted by Forrester Research. for Shop.org, 91%  percent of retailers currently have a mobile strategy in place or in development (up from 74% a year ago), and 72% say they will increase their spending on social networks this year over last.

  • Reducing facilities maintenance and repair spend -- CSA Webinar

    New York City -- Chain Store Age will present a Webinar – “Facilities Dollars and Sense: Unlocking Substantial Maintenance and Repair Savings by Controlling All Components of Cost” -- on Tuesday, May 10, 2011, at 2 p.m (EST).

    The presentation, sponsored by First Service Networks, will discuss a new way of thinking that systematically analyzes, controls and manages each individual component of cost to deliver substantial savings on multi-site maintenance and repair spend.

  • Retailers mobilize their efforts

    WASHINGTON -- Mobile and social initiatives are becoming increasingly important to retailers. According to “The State Of Retailing Online 2011: Marketing, Social, and Mobile” report conducted by Forrester Research Inc. for Shop.org, 91% of retailers currently have a mobile strategy in place or in development (up from 74% a year ago). Additionally, 72% of retailers say they will increase their spending on social networks this year over last year. “

  • CSA survey details retailers’ business intelligence capabilities

    New York City -- Clarity and ease of use are sticky points for retailers when it comes to implementing business intelligence, according to a recent survey on BI in retail by Chain Store Age

  • American Express survey: U.S. consumers will spend 13% more for good customer service

    New York City -- Americans are placing an even greater premium on quality customer service this year, with 70% willing to spend an average of 13% more with companies they believe provide excellent customer service, according to the American Express Global Customer Service Barometer. This is up from 2010, when 58% said they would spend an average of 9% more for great service.

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