Research Topic

Atlanta -- A report released Monday by payment solutions provider First Data Corp. found that year-over-year October dollar volume growth of activations of closed-loop prepaid cards was 2.7%, down from 8.9% year-over-year growth in September.

The First Data SpendTrend Closed-Loop Prepaid Cards analysis tracks U.S. same-merchant activations, redemptions and reloads of merchant-branded prepaid cards, including spending, gift, incentive and promotional cards.

By Dan McKone

We are often asked for the “secret sauce” behind a successful loyalty program and whether we can provide a blueprint that can help retailers optimize their approach. In answer, there is no single generic “ideal program” -- the retailer-customer relationship is far too complex to dumb down in this way. The best program for one retailer may be absolutely the wrong plan-of-attack for another, depending on their starting points in terms of:

1. The depth and breadth of the customer relationship;

Mooresville, N.C. -- Lowe’s Cos. reported Monday that profit for the quarter ended Oct. 29 rose 17% to $404 million, compared with net income of $344 million in the year-ago period.

The second-largest U.S. home-improvement retailer cited shrinking labor expense for the improvement.

Revenue rose 1.9% to $11.59 billion in the third quarter. Wall Street expected sales of $11.75 billion. Same-store sales edged up 0.2%.

Washington, D.C. -- A report released Monday by the Commerce Department said that retail sales beat expectations for October, climbing 1.2% and representing the biggest gain since March.

The 1.2% rise in October purchases followed a 0.7% gain in September, which also was larger than estimated.

Detroit -- X Team, an international alliance of retail real estate advisors, has announced a partnership between Detroit X Team Partner Stokas Realty Advisors and Detroit-based Bieri Co., resulting in the formation of Stokas Bieri Real Estate.

SBRE specializes in site selection for retailers nationwide and offers additional services, including project leasing, disposition of excess properties, restructuring, market analysis and legal services.