Overall story for holiday season 'looks very good,' says NRF economist Every retail holiday season since the pandemic has been unique, and that will be the case again this year. Almost all Gen Z consumers engage in these shopping behaviors Gen Z consumers have some particular habits when it comes to shopping. Shipping and returns are a big deal for holiday shoppers A new survey reveals shipping and returns policies factor heavily into holiday purchase choices. How likely are holiday shoppers to use loyalty programs? A new survey reveals that some consumers segments are more likely to rely on loyalty programs for holiday shopping than others. New report reveals challenges facing women in frontline roles Many companies have practices that don't meet the needs of women working in frontline roles. Healthcare apparel brand Figs enters physical retail with first store A brand that started by selling its goods out of a parked car is expanding its brand in brick-and-mortar. Survey: Store employee turnover down; average hourly start rate $15 or under The current economic environment is causing changes in retail employee turnover and shifts in the way retailers are hiring. Amazon, Chewy rank highest for customer satisfaction ahead of holiday season Customer satisfaction will be key this year as retailers compete for more carefully allocated holiday purchases of price-sensitive consumers. NRF: Holiday spend to reach record levels even as growth slows to pre-COVID levels Holiday shoppers will spend more this year amid solid wage and job growth but will be looking for deals and discounts to stretch their budgets. Survey: Consumers ‘shopping small’ this holiday season Holiday shoppers are looking to support small businesses. First Previous 76 77 78 79 80 Next Last