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  • Gartner: Measuring ROI critical to social CRM initiatives

    New York -- Although the adoption of social media by sales, marketing and customer service departments continues to grow rapidly, by the end of 2012, only 50% of Fortune 1000 companies will receive a worthwhile return on investment from their social customer relationship management (CRM) initiatives, according to Garner.

  • Limited Brands Q1 profit slips, still beats Street

    Columbus, Ohio -- Limited Brands Inc. reported Wednesday a first-quarter profit of $124.6 million, compared with $165.2 million in the year-ago period. Results topped Wall Street estimates.

    Net sales slipped to $2.15 billion from $2.22 billion, and same-store sales increased 7%.
     

  • Children's Place profit slides 19%, beats Street

    Secaucus, N.J. -- The Children's Place reported Thursday that net income for the first quarter slid 19% to $23.6 million from $29.1 million last year, but beat Wall Street forecasts and prompted the retailer to raise the low end of its full-year outlook.

    Revenue rose 2% to $438.5 million from $430.8 million, widely missing Wall Street’s expected $447.7 million in revenue, and same-store sales dipped 0.7%.
     

  • Zumiez records record Q1, 50 stores on tap for 2012

    Everett, Wash. -- Action sports retailer Zumiez Inc. reported Thursday that profit surged 140% to $4.5 million for the quarter ended April 28, compared with $1.9 million for the year-ago period.

    Revenue rose 22.7% to $129.9 million from $105.9 million, and same-store sales climbed 12.9%.

    The company said it plans to open 50 stores in fiscal 2012, including up to 10 locations in Canada.
     

  • Ross profit rises 21% in Q1

    Pleasanton, Calif. -- Ross Stores reported Thursday that net income for the first quarter surged 21% to $208.6 million, from $173 million in the same period last year.

    Sales increased 14% to $2.4 billion, and same-store sales rose 9%.

    “We believe that favorable weather across many of our markets also contributed to our above-plan performance," said Michael Balmuth, CEO, about the results.

  • Sears Holdings swings to profit in Q1, to spin off minority stake in Sears Canada

    Hoffman Estates, Ill. -- Sears Holdings Corp. reported Thursday that it generated a profit of $189 million for the quarter ended April 28, after losing $170 million in the same period last year. The improvement was due largely to a $233-million gain from selling off some of its stores.

  • Cato Q1 profit edges up 4%, raises outlook

    Charlotte, N.C. -- Women’s apparel retailer Cato Corp. said Thursday that first-quarter profit rose 4% to $31.7 million, from $30.5 million last year, prompting the company to raise its full-year profit forecast.

    Sales inched up 1% to $275.3 million, but same-store sales dipped 2% among its Cato, Cato Fashions, Cato Plus, It's Fashion, It's Fashion Metro and Versona Accessories banners.

  • Gap Inc. raises guidance sales, EPS growth in Q1

    SAN FRANCISCO — Gap Inc. raised its full year guidance Thursday after reporting first quarter sales and earnings per share growth. For the quarter ended April 28, sales increased 6% to $3.5 billion compared with $3.3 billion for the first quarter last year. The company’s first quarter comparable sales increased 4%. Net income for the first quarter was $233 million, flat compared with the first quarter last year. First quarter diluted earnings per share increased 18% to 47 cents compared with 40 cents last year.

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