Research Topic

Sam’s Club cashiers could become an endangered species if an expanded test of a payment platform at a new club in Kansas City is embraced by members.

No wonder Walmart comps are increasing. Check out the latest monthly report from the ad tracking provider Market Track.

The month saw drop in the number of circulars released to the market by the majority of retailers. However, interestingly we saw flyers increasing pages compared with last year for most of the retailers in the year over year comparison.

Walmart had a significant increase in both the number of circulars as well as number of pages when compared with same time last year.

WHITING, Ind. — An online consumer survey shows that nearly half of consumers go into brick-and-mortar stores with their smartphones to research items without buying them and then looked for the same item at a lower price online.

The 2,361-adult survey, conducted by Harris Interactive on behalf of CouponCabin.com between Sept. 18 and 20, found that 43% of smartphone and tablet owners have engaged in the practice, known as "showrooming."

Dublin, Calif. -- Epicor Software Corp., a leader in business software solutions for manufacturing, distribution, retail and services organizations, announced the company has again been named the leading vendor of point-of-sale software for both specialty soft goods retailers and hard goods retailers by research and advisory firm IHL Group. This marks the second consecutive year that Epicor has been ranked the No. 1 vendor overall in both studies.

Plainview, N.Y. -- Out-of-stocks are the most important overall element that impact satisfaction with the grocery trip experience, according to a study by The Retail Feedback Group. Satisfaction among shoppers unable to find all items they had planned to buy on their shopping trip averaged 3.97 on a five-point scale (with 5 as the highest), compared with 4.54 among shoppers who did find all items.

New York – Alsea, Latin America's biggest restaurant operator, will invest $110 million over the next three years in 220 new Starbucks cafes in Mexico and Argentina, Reuters reported.

Around $75 million of the investment would be put into some 170 new stores in Mexico, which is Starbucks' fastest-growing Latin American market, with the balance going to its number two regional market Argentina, according to the report.

Currently, Argentina and Brazil have about 50 Starbucks stores each.

PLAINVIEW, N.Y. — A recent study showed that supermarkets generate high satisfaction among their shoppers. Supermarkets scored an average of 4.47 on a five-point satisfaction scale (where five is the highest), according to the "2012 U.S. Supermarket Experience Study" conducted by the Retail Feedback Group.

Washington, D.C. -- Most consumers will take a conservative approach with their holiday gift-giving budgets, according to NRF’s holiday consumer spending survey conducted by BIGinsight. The average holiday shopper will spend $749.51 on gifts, décor, greeting cards and more, up slightly from the $740.57 they spent last year. NRF forecasts that holiday sales will increase 4.1% to $586.1 billion.