Research Topic

By Ann Natunewicz, national manager, Retail Research, USA Retail Services Group

The outlet shopping experience has morphed from warehouse settings offering damaged and closeout merchandise to today’s centers that are designed to maximize customer flow and sell merchandise from the most exclusive international designers.

With all of the pre-holiday buzz and widely optimistic sales projections, anything other than a blockbuster 2012 holiday shopping season was bound to be a letdown. Few expected the numbers that came out just before Christmas: Both MasterCard and the International Council of Shopping Centers (ICSC) reported that sales for the holiday season at that point were up just 0.7%. This was far below the robust predictions that many analysts and observers made before the shopping season was underway (most often between 3%-6%).

If it weren’t for all the noise coming out of Washington, D.C. for the past month about the fiscal cliff and now the debt ceiling, an important development regarding the life and death issue of food safety might have received more attention.

Richmond, Va. -- Survey results released Tuesday by Affinion Loyalty Group found that 89% of consumers are interested in redeeming points at point-of-sale.

The survey also found that the respondents identified cash and retail store gift cards as their two favorite redemption items.

Bolingbrook, Ill. -- Ulta Beauty reported that its holiday revenue grew 23.2% as sales “strongly” rebounded the weekend before Christmas.

Total sales for the seven-week holiday period were $475.6 million, compared with $386 million in the year-ago period. Same-store sales increased 7.4%, on top of a 12.6% increase during the same period in the prior year.

By Raymond Florio, [email protected]

New York -- Hiring by the nation’s retailers this past holiday season was at the highest level in six years despite the uncertain economy, Superstorm Sandy and the presidential election, according to an analysis of government job data by Challenger, Gray & Christmas, Chicago, a leading outplacement consultancy.

Nineteen of the nation’s leading retail and CPG companies received perfect scores on the 2013 Corporate Equality Index compiled by the Human Rights Campaign.

The Human Rights Campaign released its 2013 Corporate Equality Index, which gives companies ratings of up to 100% based on their policies regarding LGBT employees and also released a buyer's guide for LGBT consumers. According to the equality advocacy group, a total of 1,848 companies were invited to submit applications, of those 530 actually did so and of those 252 received scores of 100%.