Research Topic

When it comes to gaining consumer trust, some brands do better than others.

In the future, artificial intelligence may help consumers plan their outfits.

The latest consumer survey from e-commerce company Radial found that out-of-stock items, lack of sales and deals, and slow shipping speeds impacted consumers the most.

More than half of younger consumers say they make sustainable choices often, and more than three-quarters say they are willing to pay more for products packaged sustainably.

Brand loyalty is top-of-mind for consumers when it comes to choosing retailers for clothing and footwear, but pricing is still important.

Nearly seven-in-10 U.S. consumers plan to celebrate Easter this year, according to a new survey.

Nearly three-quarters (74%) of American consumers have purchased a product or service because an influencer recommended it.

It appears that online customer service could use some improvement.