Gen Z shoppers big on brick-and-mortar — and BOPISYoung shoppers like shopping in stores. Survey – How popular are mobile coupons?Overall, fewer consumers may prefer mobile coupons than many retailers expect. This fast-food chain tops industry in customer satisfaction Customers are more satisfied with full-service restaurants than fast-food outlets— with a notable exception. Confidence sharply falls in June An important measure of the economy declined in June to its lowest level since September 2017. Survey: Customers want leading-edge tech, do retailers deliver? Retailers are overestimating the effectiveness of their customer-facing solutions. Study reveals influencers on influencer shopping habits Increasingly important social influencers do not make purchase decisions in a vacuum. Report: Amazon aims for increased e-sports presence Amazon’s Twitch subsidiary has reportedly purchased a struggling social media platform with an eye on the fast-growing category of e-sports. Word of mouth drives new customers The recommendation that consumers rely on most when it comes to driving brand awareness is decidedly low tech. Survey: Skills shortage challenges employers looking to hire Employers are having trouble finding qualified talent to fill open positions. Consumer sentiment declines in June Tariff concerns are weighing on American consumers. First Previous 248 249 250 251 252 Next Last