Survey reveals consumer attitudes toward techA new survey should appease retailer fears about customer response to their technology investments. Study examines wider impact of Amazon Prime DayOnline consumers change their behavior for what has become “Black Friday in July.” Gen Z shoppers big on brick-and-mortar — and BOPIS Young shoppers like shopping in stores. This fast-food chain tops industry in customer satisfaction Customers are more satisfied with full-service restaurants than fast-food outlets— with a notable exception. Confidence sharply falls in June An important measure of the economy declined in June to its lowest level since September 2017. Survey – How popular are mobile coupons? Overall, fewer consumers may prefer mobile coupons than many retailers expect. Study reveals influencers on influencer shopping habits Increasingly important social influencers do not make purchase decisions in a vacuum. Survey: Customers want leading-edge tech, do retailers deliver? Retailers are overestimating the effectiveness of their customer-facing solutions. Report: Amazon aims for increased e-sports presence Amazon’s Twitch subsidiary has reportedly purchased a struggling social media platform with an eye on the fast-growing category of e-sports. Word of mouth drives new customers The recommendation that consumers rely on most when it comes to driving brand awareness is decidedly low tech. First Previous 244 245 246 247 248 Next Last
