Survey: Well-managed online returns lead to happy customers NRF: Holiday sales to rise 3.6% to 5.2% in ‘strong finish’ to 2020 The National Retail Federation issued an upbeat holiday forecast despite the ongoing COVID-19 pandemic, citing a strong stock market, rising home values and record personal saving rates. 20% more people will do holiday shopping online this year Eighty-six percent of consumers surveyed about their 2021 holiday shopping plans said they would do their shopping online this year. Amazon named ‘low price leader’ in study When it comes to the best prices, it’s hard to beat Amazon. Oracle: Pandemic grocery shopping habits will have long shelf life Consumers have been buying groceries more during the COVID-19 crisis, and don’t plan to stop when the outbreak ends. Starbucks reportedly to give pay hike to all U.S. store workers Starbucks is raising the pay of its store employees in the U.S. IBM: Baby-boomers to fuel online holiday spending growth Global consumers are changing how they shop for the holidays as the pandemic continues. National Restaurant Association: Don't make us scapegoats for COVID-19 increases The National Restaurant Association is defending its industry against claims that restaurants are a source of COVID-19 community spread. CSA Webinar: Five key customer experience improvements to increase market share Join Chain Store Age’s webinar on Tuesday, Nov. 24, at 1 p.m. (EST), for a wake-up call on the changing customer experience. Survey: The extra cleaning measures consumers want businesses to take are… Most Americans have confidence that businesses are implementing recommended cleaning protocols amid COVID-19. First Previous 192 193 194 195 196 Next Last
