Research Topic

Almost all online shoppers search for promotional codes and coupons, and more than six in 10 make purchases via mobile device.

Of five major metros studied by a transportation analytics company, Chicago posted the largest return of customers to malls with an 18% increase in June 2021 versus January 2020.

Target Corp. is nearly tripling its offering of “shop-within-in-shop” Disney stores in time for the holidays.

Retailers are seeing an increase in returned items, with the growth of e-commerce a likely culprit.

More than half of Rue 21’s Black and Hispanic GenZ customers intend to spend more on clothing — nearly 20% more — this year than last, when compared to white customers.

The COVID-19 pandemic and an uptick in digitization are blurring shopper distinction between online and brick-and-mortar channels.

Macy's reported second-quarter earnings that beat expectations and raised its full-year guidance as shoppers returned to its stores.

Toys “R” Us is making yet another comeback and this time it’s betting its future on Macy’s.