Research Topic

Survey: Shoppers expect omnichannel services
Retailers who introduced features like curbside pickup during the COVID-19 pandemic should plan to keep them long-term.
COVID-19 dampens retail theft losses, not criminal greed
Even as temporary store closures due to the pandemic cut down on total retail theft incidents and losses, thieves stole more per incident.

April traffic report is optimistic about top-tier malls regaining their stature

PREIT CEO Joe Coradino has a “winner-take-all” theory that lesser malls will close in most markets and better malls will capture their customers and flourish.
Survey: Consumers will stay online as pandemic eases

Most consumers will maintain or increase their online usage even as in-person shopping resumes, but won’t be patient about it.
Party City narrows loss, gives upbeat outlook

Party City Holdco reported a smaller-than-expected first-quarter loss and sales that beat estimates even as social gatherings remained constricted.
Monthly impulse spending jumps 51% year-over-year

Americans are once again buying on impulse — mostly in bed via smartphones.
Mastercard: April retail sales up 23.3%; trends indicate recovering economy

Restaurant sector posts second straight month of growth
Mother’s Day 2021 Takes on Special Significance After the COVID Year

This year’s Mother’s Day will be one for the record books
Survey: Three in 5 U.S. consumers see return to normalcy by July 4th

Nearly a quarter of consumers (24%) say they have already celebrated at least one 2021 holiday normally, and 59% expect a return to normalcy on or before the 4th of July.
Maui’s largest mall struggles to survive

Queen Ka’ahumanu Center, the largest mall on the Hawaiian island of Maui for 50 years, may be facing its demise.
NRF: Economy could see fastest growth since 1980s; 2020 sales put at $4.02 trillion

The U.S. economy is poised for a big comeback.
Study: Digital commerce spending will pass $11 trillion in 2021

Global digital commerce spending is set to rise 11.5% year-over-year.