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Consumer Attitudes & Behavior

  • Survey: Gas prices impacting spending

    New York City -- Shoppers plan to wait until next year and beyond to spend generously again, a survey on Monday showed, in an early sign that rising gasoline prices could make the spring selling season tough for retailers, Reuters reported.

    About three-quarters of Americans surveyed by America's Research Group said they were shopping less due to rising gas prices, with more than 62% of the participants planning to spend generously only next year or beyond.

  • This week in ethics and the madness of retail

    Retail is a hard enough business without muddying the waters with all sorts of activities that have nothing to do with selling stuff shoppers want and need. To recap, Target gave some money to a homophobic politician who a lot of people thought was a jerk, which created an uprising in the gay and lesbian community and resulted in the company adopting a new policy to govern the political contribution process.

  • Survey: Majority of New Yorkers would shop at Walmart

    New York City -- A new poll released Friday finds that New Yorkers would shop at Walmart if one opened in the city. According to the Quinnipiac University poll, 68% of New Yorkers said that if it were convenient for them, they would shop at Walmart. That is compared with 29% who said they would not.

    Nearly identical numbers of people say the chain's lower prices would eat into small business sales.

    Of those polled, 57% say they think elected officials should allow Walmart to move into the city, while 36% do not.

  • $500,000 to aid Japanese children

    Japan may be a wealthy country, but as the death toll there continues to rise, major U.S. corporations are stepping up with significant donations and Target is among them. The company last week announced it would contribute $500,000 to Save the Children, an organization that is aiding with Japan’s earthquake and tsunami relief efforts.

  • Four steps to truly understanding your customers and unlocking new opportunities

    By Jon Weber, [email protected]

    As a consumer, you’re aware that basic demographic information doesn’t reflect your personality or pinpoint why you make your purchasing decisions. Retailers that probe beneath the surface of shallow customer profiles can gain the true market intelligence required to uncover new opportunities and focus on areas with the highest growth potential.

  • New Yorkers want Walmart; already got Target

    Walmart's efforts to open in New York City were helped last week when a new poll, released Friday, found that New Yorkers would shop at Walmart if one opened in the city. No kidding? Target is already there and New Yorkers love Target, so it stands to reason they will love Walmart too even though the companies offer a slightly different value proposition and Walmart comes with a lot more baggage.

  • Study: Diverse workforce crucial to retail sales

    Chicago -- Retailers and consumer product manufacturers who create and maintain a diverse workforce are more likely to increase innovation and meet consumer needs than those who don’t, according to a new report by the Network of Executive Women.

  • Consumer insights conference comes to NWA

    A first of its kind conference focused on shopper behavior is scheduled for May 12 in Fayetteville, Ark., home of the Center for Retailing Excellence within the Sam M. Walton College of Business at the University of Arkansas. The conference is called SHOP and features a number of thought leaders in the field of consumer research and shopper insights and was designed to complement the Center’s Emerging Trends in Retailing Conference that is held each fall.

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