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Consumer Attitudes & Behavior

  • Irene hits department stores in August; Macy’s still beats Street, Kohl’s and J.C. Penney fall short

    New York City -- Macy’s reported that its same-store sales rose 5% in August, beating estimates. The retailer said sales would have been higher by 1.5% points without the impact of Hurricane Irene. Industry analysts had warned that the storm would impact department stores and specialty retailers the most as consumers focused on buying generators and other emergency and recovery items versus back-to-school and discretionary products.

  • August sales weather hurricane, low consumer confidence

    NEW YORK — Despite low consumer confidence, the volatile economy and a hurricane, many retailers reported better-than-expected sales in August. Hurricane Irene appeared to put a dent in the results of some retailers on the East Coast, but the storm did not appear to do as serious damage as some expected.

    Total retail sales rose 4.4%, just missing the 4.6% rise that Wall Street analysts had expected, according to Thomson Reuters. Of the 19 out of the 25 retailers that Thomson Reuters tracks, 11 beat expectations.

  • Winn-Dixie Q4 income falls 48%

    Jacksonville, Fla. -- Winn-Dixie Stores said Monday that its fourth-quarter net income fell 48% amid tough competition. The chain attributed the drop to the quarter being a week shorter this year than it was last year.

    Winn-Dixie's net income for the quarter that ended June 29 was $7.3 million versus $14 million in the year-ago period.

    Revenue fell 4% to $1.62 billion from $1.68 billion last year. Same-store sales rose 3.2%. Although average amount customers spent per visit rose 3.9%, 0.7% fewer shoppers came in, the company said.

  • U.S. consumer confidence plunges in August

    Washington, D.C. -- A report released Tuesday by the Conference Board said that confidence among U.S. consumers sunk to a two-year low in August, as Americans faced continued unemployment woes and worsening business and economic conditions.

    The Conference Board’s index plunged to 44.5, the weakest since April 2009 and the biggest point drop since October 2008. Economists predicted the August gauge would fall to 52, according to the median forecast in a Bloomberg News survey.

  • Back-to-school ads didn’t make the grade

    Target failed to crack a ranking of the top 10 most effective back-to-school ads compiled by Ace Metrix that was dominated by retail competitors and technology companies.

  • China: Do Your Homework First

    From Gap and Coach to Best Buy and Starbucks, retailers across the board are looking to high-growth emerging markets to expand their business and increase revenues. Not surprisingly, China is a prime -- if not the No. 1 -- target of many retailers.

  • Massmart to increase store count by 8.6%

    Johannesburg -- Massmart Holdings Ltd., the South African retailer controlled by Wal-Mart Stores, announced Thursday it will up its store counts in fiscal 2012 by 8.6% to 340 stores. The company will open 27 new stores during the period, mostly in South Africa and two in Nigeria.CEO Grant Pattison said the accelerated pace is to keep the company in front of its competitors.

    Also on Thursday, Massmart reported an 11.6% rise in total sales for the year ended June 26 to $7.29 billion, and upped its forecast for the remainder of 2011.

  • Food trips to nontraditional stores — mass, dollar, drug — on rise

    NEW YORK — A recent consumer survey released by AlixPartners found that a little more than half of all consumers (51%) identify a traditional grocery retailer as their point of destination when making a grocery trip. Such mass merchants as Walmart are capturing 30% of those trips, and the continued emphasis on fresh in the drug channel has drawn 5% of those trips into the mainstream pharmacy.

    Dollar stores, another channel that has in the past few years made a significant push into food items, also draws 5% of all grocery trips.

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