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Consumer Attitudes & Behavior

  • NRF: More shoppers turning to holiday gift cards

    Eight-in-10 (80.6%) shoppers will purchase gift cards this holiday season, according to the National Retail Federation’s Gift Card Spending Survey conducted by Prosper Insights & Analytics.

    Holiday shoppers will spend an average of $163.16 on gift cards, up 4.0% over the $156.86 they spent last year and the highest amount in the survey’s 11-year history. Total spending on gift cards will reach $29.8 billion.

  • NRF: Holiday gift card spending to reach all-time high

    Washington, D.C. – Eight-in-10 (80.6%) shoppers will purchase gift cards this holiday season, according to the National Retail Federation’s Gift Card Spending Survey conducted by Prosper Insights & Analytics. Holiday shoppers will spend an average of $163.16 on gift cards, up 4.0% over the $156.86 they spent last year and the highest amount in the survey’s 11-year history. Total spending on gift cards will reach $29.8 billion.

  • ShopperTrak: Dec. 4 will see least amount of holiday traffic

    Chicago -- ShopperTrak predicts that Wednesday, Dec. 4, will be the best day for consumers to shop this holiday season with the least amount of store shopper traffic.

  • Visa: E-commerce sales up 17% in first 10 months of 2013

    New York -- In the first 10 months of 2013, e-commerce sales are up 17% from the same period last year, according to the Visa Spending Intentions survey. To-date in 2013, Visa domestic e-commerce transactions exceeded one billion dollars on 211 days, an increase of 19% from 2012.

    In other findings:

  • Retail imports up 6.5% in October

    Washington, D.C. -- Import volume at the nation’s major retail container ports grew 6.5% in October over the same month last year despite the government shutdown, and year-over-year increases are expected to continue for the remainder of the year, according to the monthly Global Port Tracker report released by the National Retail Federation and Hackett Associates.

  • Accenture: Younger shoppers are the most likely to shop on Thanksgiving Day and Black Friday

    New York -- Thirty-eight percent of shoppers are likely to shop on Thanksgiving Day this year, according to Accenture’s annual Holiday Shopping Survey. Of those shoppers planning to hit the stores on Thanksgiving, 41% said they will be out shopping between 6 p.m. Thanksgiving Day and 5 a.m. the next morning.

  • Survey: Shrink averages 1.5% of U.S. sales

    Thorofare, N.J. -- Shrink, comprised of shoplifting, employee or supplier fraud, organized retail crime and administrative errors, cost the retail industry more than $112 billion globally last year, and represented 1.4% of retail sales, on average, according to the 2012-2013 Global Retail Theft Barometer. In the United States, shrink came in at 1.5% of retail sales.

  • Report: Women still underrepresented on retail boards

    Washington, D.C. -- Women account for 18.4% of directors serving on the boards of the world's largest retail and consumer products companies globally, according to the latest Corporate Women Directors International (CWDI) report on Women Board Directors of Top Retail and Consumer Products Companies Globally.

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