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Consumer Attitudes & Behavior

  • Survey: Gen X, Millennials seek product transparency

    New York -- Retailers and manufacturers targeting Gen X and Y shoppers this holiday season should introduce more transparency into their product labels and identify fair trade, conflict-free and environmentally friendly practices. Results of a new survey by KPMG LLP reveal that nearly 70% of consumers younger than age 30 consider social issues such as sustainability, human rights and fair trade before making a purchase. This outpaces the less than 50% of consumers overall who feel the same way.

  • Marianne Cooper chosen to keynote AWMA Women's Leadership breakfast

    The American Wholesale Marketers Association announced that sociologist and women's work expert Marianne Cooper will be the keynote speaker at the AWMA Women's Leadership Initiative Kickoff Breakfast, to be held on Feb. 27 at the 2014 AWMA Marketplace and Solutions Expo in Las Vegas.

  • ICSC-NY show attendance leaps 15%

    New York -- Identified as a 2014 industry bellwether, this year’s New York National Conference and Deal Making is up 15% over last year, with some 7,000 people in attendance, according to the International Council of Shopping Centers.

    The increase bodes well for next year, according to Michael P. Kercheval, president and CEO. When attendance is up, he said, the industry grows the following year. When it’s down, a decline has always followed.

  • Survey: Many holiday shoppers still active with lists not finished

    Charleston, S.C. -- After a successful extended Black Friday and another week in the stores, a healthy proportion of holiday shoppers are well on their way to being finished with their gift buying, according to the America’s Research Group and Inmar Holiday Shopping Survey.

  • Black Friday vs. Cyber Monday 2013 — Shopper Social Sentiment

    The holiday deals started earlier this year and all signs are pointing to a robust shopping season for retail. But what did consumers really think about Black Friday and Cyber Monday? Were they braving the lines with high spirits or counting down for discounts they could nab at home? More importantly, what were they looking for — and where?

  • Survey results point to significant additional shopping before the season ends

    Charleston, S.C. -- Despite some early negative reaction to stores opening on Thanksgiving, shoppers ultimately embraced the idea of an extended “Black Friday” and came out for a full weekend of spending, according to the Christmas & Holiday Shopping Forecast released by America's Research Group and Inmar. Survey results show almost three-quarters of shoppers spent part of at least one day of the weekend in stores.

  • Tide Pods teams up with fashion designer Tracy Reese

    Tide Pods, a line of laundry detergent capsules from Proctor & Gamble, has partnered with clothing designer and Council of Fashion Designers of America member Tracy Reese.

    For the first time, Reese will be introducing machine-washable fashions as part of her fall 2014 collection. The collaboration is in conjunction with the Tide Pods and CFDA Washable Fashion Initiative, a response to the ongoing demand for washable garments and an uptick in consumer appetite for designer fashions.

  • NRF puts holiday return fraud at $3.4 billion

    Washington, D.C. -- The retail industry will lose an estimated $8.76 billion to return fraud this year, and $3.39 billion during the holiday season alone, according to the National Retail Federation’s 2013 Return Fraud Survey. Overall, 5.8% of holiday returns are fraudulent, up slightly from 4.6% last year.

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