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  • Nielsen: U.S. consumer confidence edges up in Q1

    New York – U.S. consumers are continuing to show moderate signs of the optimism Americans are so famous for. According to the Nielsen consumer confidence index, U.S. consumer confidence increased one index point in the first quarter of 2015 to a score of 107, maintaining an above-the-baseline (100) optimism level for one year.

  • Sam’s Club invests in future customers

    Sam’s Club is celebrating National Small Business Week in a very big way.

    The retailer is launching the Small Business Economic Mobility initiative (SBEM), a five-year investment in small business growth through increased access to capital and borrower education, with grants totaling $13.6 million to eight national nonprofits.

  • Survey: Consumer optimism rises as gas prices fall

    Alexandria, Va. - A majority of Americans say they are optimistic about the economy and low gas prices are driving the optimism. Overall, survey results released by the National Association of Convenience Stores (NACS) shows that 52% of Americans are optimistic about the economy, an eight-point jump from March.

  • Survey: Tax refunds could be boon to retail spending

    New York -- A majority (66%) of U.S. consumers expect to receive a tax refund this year, according to a consumer survey sponsored by the International Council of Shopping Centers. And 47% of these consumers plan to use their refunds on goods and services, including apparel, electronics and convenience items.

  • Government agency may sue PayPal for lending practices

    San Jose, Calif. – The Consumer Financial Protection Bureau may sue PayPal for practices of its PayPal Credit same-day loan provider unit. In a filing with the Securities and Exchange Commission (SEC), PayPal said the lawsuit could occur by June 2015.

    The bureau has been investigating PayPal Credit, formerly known as Bill Me Later, since 2013. The investigation includes practices in areas such as online credit products, advertising, loan origination, customer acquisition, servicing, debt collection and complaints handling practices.

  • Study: Consumers can’t get satisfaction

    Ann Arbor, Mich. – It probably takes less to satisfy the average consumer than it does to satisfy Mick Jagger, but even still, consumers can’t seem to get any satisfaction these days. According to new data from the American Customer Satisfaction Index (ACSI), the national level of customer satisfaction dropped 0.5% to 75.2 in fourth quarter 2014.

  • Report: Wal-Mart in $10 million settlement with family of comedian killed in highway crash

    New York -- Wal-Mart Stores has reached a settlement with the two children of James McNair, the comedian who was killed in the highway accident that also seriously injured comic and former “Saturday Night Live” performer Tracy Morgan, the Associated Press reported.
     
    Citing documents filed in New York's Westchester County, the AP reported the children were awarded a total of $10 million. The deadly crash occurred on June 7, 2014, on the New Jersey Turnpike.
       

  • Survey: Three in 10 consumers have chip-based credit cards

    Austin, Texas - The credit card industry is lagging behind its own deadline to get more secure microchip-enabled credit cards into consumers’ wallets by October 2015. According to a new survey from CredtCards.com, just three out of every 10 U.S. credit cardholders have a chip card.

    The adoption rate is significantly higher among high net worth cardholders, but at 49%, it still means more than half of the richest Americans ($100,000 or more in investable assets) lack chip-based card security.

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