The reasons retailers struggle to attract digitally-savvy consumers are…Markdowns, returns and out-of-stock merchandise make it difficult for North America retailers to lure new digital consumers. J.C. Penney extends financial services partnershipJ.C. Penney has no intention of breaking up its nearly two-decade-old relationship with Synchrony. Starbucks to help employees pay for backup child care Starbucks Corp. is extending its U.S. employee benefits package with an innovative perk: heavily subsidized backup child care as well as senior care. Online product recommendations still miss the mark Irrelevant product recommendations are taking a toll on retailers’ personalization strategies. Online holiday spending to increase by double digits over last year Black Friday and Cyber-week promotions will be paramount in driving this year’s online holiday spending. This holiday season’s biggest spenders will be… Millennials are expected to be the biggest gift-givers this holiday season, and social media will be their shopping platform of choice. Rebecca Minkoff offers online customers more flexible payments A fashion apparel and accessories brand is now letting its online shoppers to “buy now, and pay later.” Chipotle revamps rewards program Chipotle Mexican Grill is testing a new program that makes its loyalty program accessible to more customers. The brands with the best customer experience are… Retailers claimed nine spots on a ranking of the top 25 best customer experiences of 2018. J.C. Penney’s new lifestyle brand is designed for ‘Instagram moments’ J.C. Penney continues to expand its assortment of exclusive and private brands with the upcoming launch of its first cross-division private brand in years. First Previous 165 166 167 168 169 Next Last