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    NRF Convention: Influential Demographics

    The annual NRF Convention attracts retailers from around the globe. Here is a breakdown of the attendees by job titles:

  • NRF raises holiday forecast

    Washington – After a solid start to the holiday season, the National Retail Federation announced that it is revising its holiday forecast to 3.3%, up from 2.3%. The upward revision is due to improvement in a variety of economic indicators including stock market gains, recent income growth, savings built up during the recession - all giving consumers the capacity to spend.  

  • NRF supports extension of Bush-era tax cuts

    Washington, D.C. -- The National Retail Federation has announced its support of a tentative bipartisan agreement that would temporarily extend Bush-era tax cuts for all taxpayers regardless of income in return for extending unemployment benefits.

  • NRF lists top 10 retailers for best customer service

    New York City -- The National Retail Federation on Friday released its 2010 list that annually ranks the 10 stores with the best customer service.

    The list is based on surveys of more than 9,000 shoppers, all asked the following question: “Thinking of all the different retail formats (store, catalog, Internet or home shopping), which retailer delivers the best customer service?”

    In total, the NRF ranked 46 stores, and will release the complete list in January.

  • Holiday off to positive start as retailers gear up for Cyber Monday

    New York - The holiday shopping season got off to a positive if unspectacular start, according to preliminary results from the Black Friday weekend.  The number of people who shopped at stores and online between Thursday and Sunday was up 8.7% to 212 million shoppers, according to a National Retail Federation survey of 4,306 shoppers conducted by BIGresearch. The total amount spent during the four-day weekend reached an estimated $45 billion, with the average spending rising 6.4% to $365.34, the survey showed.

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