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Study: More than one-third of retailers considering cross-channel platform
Washington, D.C. - Integrating store and online operations is a key focus for retailers as e-commerce capable solutions increasingly supplant traditional POS and mobile technologies. According to a new study conducted by the NRF, Demandware and the University of Arizona that polled more than 200 U.S. and European retail business technology executives, more than one-third (35.8%) of retailers surveyed are considering a single platform to manage interactions and transactions across all channels.