Corporate Governance

Not even a hurricane named Sandy could erode the economic upsurge experienced by the northeastern United States over the last year. What this region rebuilt after the Great Recession has managed to stay strong even in the face of Sandy’s 80-mph winds, record flooding and the damage inflicted by its nor’easter sister that arrived just days after the fall 2012 hurricane.

Heating and air-conditioning systems are major targets for reducing energy use in retail stores. It’s easy to see why: Together, heating and cooling systems consume approximately 38% of the energy used in such facilities (according to the Environmental Protection Agency’s Energy Star program).

By Kumar Venkataraman

Over the last decade, America’s Atlantic shores have faced the wrath of more than a dozen hurricanes, causing damage worth several billion dollars. Year after year, retailers have been learning and fine-tuning their strategies to respond to the critical needs of consumers in the impacted areas, both in preparing for a disaster and immediately after.

Mystery shopper reports served as a wake-up call to Kroger’s 131-store Fred Meyer division.

In 2009, Fred Meyer stores scored a meager 68.3% in overall customer impression in the reports. But over the past three years, the number has jumped to 83.8%, according to data provided by Reality Check of Seattle, the retailer’s secret shopper service provider.

With an eye on expansion, both from customer engagement and operational perspectives, retailers are eager to revitalize their brands and overall shopping experiences, according to industry experts. The upcoming 102nd annual NRF Convention & EXPO, produced by The National Retail Federation, Washington, D.C., promises to educate attendees on these and other business strategies.

The strategic role that IT plays in retail is evident as retailers across the board continue to up their technology investments. And with retail innovation being driven largely by tech-related advances in customer analytics, mobile and social commerce, and cross-channel strategies, IT spending is expected to remain a top priority.

But with increased investment comes the risk of overspending, warned NPI, a spend-management consulting firm that works with large retailers to maximize IT and telecom spending.

The life of any top-level retail executive is hectic, but there’s a whole host of mobile app tools to help manage everyday tasks and ultimately boost efficiency.

From keeping track of to-do lists and meetings to eliminating paper receipts needed for expense reports, here are eight essential iOS and Android apps every retail exec should download — and actually use:

New York -- A Tuesday report by the Wall Street Journal said that activist hedge fund Starboard Value has added former Home Depot and Chrysler executive Robert Nardelli and ex-Staples vice chairman Joseph Vassalluzzo as advisors – part of Starboard’s plan to make sweeping changes at Office Depot Inc.

According to a Monday filing, Nardelli and Vassalluzzo will provide counsel toward improving Office Depot’s operations and strategies.

By Phillip M. Perry

Overcast with clearing skies — That’s the economic forecast from a major research firm as retailers enter a new year. Drizzly conditions will remain at least for the first half of 2013 as consumers hold tight to their pocketbooks. By the summer, though, light should break through the clouds as the resolutions of critical national uncertainties encourage corporate hiring, capital investment and consumer spending.

Secaucus, N.J. -- The Children's Place Retail Stores Inc. reported Monday that its CFO Steven Baginski has resigned the company, effective immediately.

According to the retailer, Baginski is leaving to pursue other interests.

Former COO and CFO of The Talbots Inc., Michael Scarpa, has been named Baginski’s successor, effective Dec. 3.  

Scarpa also worked at Liz Claiborne Inc. for 25 years.